We can help
Need an answer to a question before coming into the salon? We're always looking to help provide you with the right info before you stop by. So, scroll down! We have the answers you need here.
Frequently asked questions
Before calling or texting the salon, check to see if your question is answered here!
Can I get waxed on my period?
Yes! Many people believe that if you have your period, you can't get waxed. Please come to your appointment with a fresh tampon or menstrual cup, and you're good to go. Be aware that you may be more sensitive during your period though, so you may feel more discomfort than usual.
How long does my hair need to be to get waxed?
Your hair must be at least the size of a grain of rice (1/4 of an inch) in order to be waxed.
Are there ways to save money at your salon?
Absolutely! We understand the need to have afforable beauty services, and that's why we try our best to offer discounts when possible. If you pre-book your Brazilian wax in person, you can save $5 next time. If you're a UNT staff or student, show us your ID card and save 10% on your service. We also offer monthly promotions on different services! You can ask us at the salon or on social media about them.
How can I minimize pain from waxing and laser?
Everyone has different comfort levels, so we get that some services may be more painful to some. If you find waxing or laser painful, try a numbing cream or pop an Advil 30 minutes before!
How do I know your salon is sanitary?
We thoroughly clean our rooms before and after each service to maintain a clean workspace. Most of our tools are disposable and get thrown out after each client. For tools that cannot be disposed of (tweezers, scissors, etc), we clean and sanitize them before re-using.
Our policies
General cancellation
By booking with Waxonomy, you agree to our cancellation, rescheduling, deposit, and no-show policies. A valid credit card is required on file. 24 hours’ notice is required for all appointments.
GENERAL CANCELLATIONS
- More than 24 hours: Appointment may be cancelled/rescheduled without a fee. Deposits may be transferred to the new appointment.
- Less than 24 hours: 50% of the scheduled service price will be charged to the card on file.
- No-show: 100% of the scheduled service price will be charged.
Repeated late cancellations/no-shows may affect future booking eligibility.
Deposits
A deposit is required for all full body wax and permanent makeup appointments. Your deposit will be applied to your total service cost, with the remaining balance due at your appointment.
Full Body Wax: 50% deposit
Permanent Makeup and Fine Line Tattoos: $100 deposit
You may call to provide your card, or we can store a valid card on file to secure your appointment.
If you cancel or reschedule within 24 hours of your appointment, or do not show up, your deposit will be forfeited and a fee up to the full cost of the service may be charged.
Laser hair removal cancellations
Appointments made for laser hair removal with cancellations or no shows within 24 hours of an appointment will be subject to a charge of $50/15 minutes of the service booked or if a package was purchased you may choose to forfeit a laser session from the package. Packages purchased are non-refundable and do not transfer locations.
Permanent makeup cancellations
The Permanent Makeup policy does not replace our General Cancellation Policy; rather, it follows the same rules, with the 72-hour notice requirement and deposit requirements below applying specifically to Permanent Makeup appointments.
- MORE than 72 hours’ notice: Your appointment may be cancelled or rescheduled without a cancellation fee, and your deposit may be transferred to the new appointment day and time.
- LESS than 72 hours’ notice: Your $100 deposit will be forfeited. A new deposit will be required to book another appointment.
- Within 24 hours of your appointment: Your $100 deposit will be forfeited. A new deposit will be required to book another appointment and 50% of the booked service fee will be charged to the card on file.
- No-show: 100% of the service fee will be charged to the card on file, in addition to the forfeiture of the deposit.
Booking
By booking an appointment with Waxonomy, you acknowledge and agree to our cancellation, rescheduling, deposit, and no-show policies.
A valid credit card is required on file to secure your appointment and we require 24 hours’ notice for cancellations or appointment changes for ALL appointments.
If you cancel or reschedule within the applicable cancellation period, your deposit may be forfeited and/or the applicable cancellation fee may be charged to the card on file.
Kindness & respect
Harassment, non-compliance, or aggressive attitude related to our policy or staff will not be tolerated. We appreciate your understanding and thank you.